Contact us

Contact us

Thank you for your interest in learning more about UCB Canada Inc.

UCB Canada contact information

UCB Canada Inc.
2201 Bristol Circle
Suite 602
Oakville, Ontario
L6H 0J8

Tel: +905 287 5129
Toll-free: +877 504 7363

Medical information and customer service

Tel: 1-866-709-8444
E-mail: UCBcares.ca@ucb.com

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What to do if you experience unexpected side effects?

If you wish to report an adverse event related to one of our products, please contact your/their healthcare provider. In addition, you can contact us at: 1-866-709-8444.

If you wish to report an adverse event related to one of our products, please call 1-866-709-8444 or email UCBcares.ca@ucb.com.

The UCB Integrity Line is a secure website and toll-free telephone number managed by an independent third-party agency. It provides a confidential resource for asking questions, reporting suspicious activities or misconduct and sharing concerns regarding noncompliant behaviour. The Integrity Line is available 24 hours a day, 365 days a year, and in 58 languages for online reporting and over 200 language options for telephone reports.

Tel: +800 235 6302
Website: www.ucbintegrityline.com

Please note: To apply for a job or send your CV, please visit our global job portal. E-mails sent to the above address with CV attachments will not be answered.

It cannot be used to report a personal health problem or to respond to questions regarding your personal health.

If you have specific questions relating to your personal health, please consult your physician.

Prescribed medications cannot be ordered through this website.